It took a long time getting the vehicle with taking photos of it and downloading and when I tried to go back to make corrections it messed up. Time was sensitive for me due to help moving my items. The van had dried up dirt on the floor and I don’t believe I should be charged for a cleaning fee. I have before and after photos on my phone.
SHERRI P
Michigan Road Self Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Carmel, IN 46032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Streamline and improve the application. The process to check-out and check-in the vehicle?was long and complicated with no indication of where you are in the process. The layout was optimized for the small screen of a smartphone so the wrong buttons were pushed and errors weren’t easy to find. Lastly the app died during the check-in process and when it restarted there was no clear indication if it was completed or recorded by the backend system. Ended up calling support and they couldn’t confirm that the check-in was complete. All they could do is add a note to the reservation that I thought it was comple, for someone else to check.
Laurin KDifficulty getting checked in caused us to take significantly longer than we should have It was supposed to be a simple online check-in Location through the website wasn't working
EDWARD FThis location seems to be very experienced U-Haul renters. The process was very easy and equipment was well taken care of. The lot was easy to find and maneuver in and out. Highly recommend
Kiyoe THave gas tank filled. Key location was confusing. The lock was not fully locking.
Christopher B