App experience was horrible. Multiple agents left the chat do to issues with verification. No patience with calling back references. I was not notified before check in that I would need to have 2 references or A photo of my passport.Tyler S.
Moving Truck Rental in Carmel, IN at Michigan Road Self Storage
(U-Haul Neighborhood Dealer)
Carmel, IN 46032
(N Of 96th St)
Services at this Location:
- Mon-Fri: 9:30 am - 5:30 pm
- Sat: 9:30 am - 3:30 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Carmel, IN 46032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I only drove 10 miles. The truck was â€œfullâ€, yet when I went to refuel it was still going after I put in 4 gallons. Obviously the person before me did not fill it all the way so I ended up paying for extra fuel that I didn't use. I should have only had to put 1-2 gallons in. I stopped the pump at 4, but it would have held even more.SUZANNE T.
Nothing at allKaren W.
Nothing keep up the good workROBERT N.
I had a guarantee priority 1 reservation. The couple who rented the truck before me was 2 hours late. I was told i would receive a $50 credit because i did not receive the truck on time and i lost money with my movers reservation. I never received the credit, only allot of "Sorry".MARK M.
The team who staffs/works this location have it together. Very professional in their approach to providing quality service. If you have your own â€œact togetherâ€ - you won't have a problem with an overall rental experience. Every step of the process was spot on.CLYDE C.
It was easy to rent and my van was available as promised!CHERYL W.
nothing. great service, good equipment, check-in and check-out was great.MICHAEL S.
Keep up the good work. Ben was awesome!!!KEITH M.
Excelente ubicaciÃ³n y servicioMICKOLL M.
Pickup did not go as expected. I did online check-in and paid in advance. they even called me the day before to say they had everything they needed. Just wanted to see DL and credit card. I had to stand inside their office for a long time while stuff was entered in computer. And, I ordered 24 furniture pads a week in advance. Upon arrival they said they only had 6. But I could drive 5 miles down michigan road to another store to get more. And that store would not even answer their phone to see if they had pads.STEVEN M.
Find out why I had a reservation at another N. Michigan location, but they lost only key they had for the pick up truck I reserved, forcing me to go to this location. The customer service is night vs. day.GREGORY W.
Nathan and Ben are the bestRICHARD H.
Was awesome the phone was ringing but yet he still got us out the door in 5mins. Very personable. Thank u we did N Catalina in 17 hours. Quick an easy is what we neededPamela T.
Efficient, attentive, reliable staff. Well maintained facility.HOLLAND V.
Love Nathan and Ben!!!! Outstanding employees and so kind!SUSAN M.
Great transaction. ThanksROBERT S.
Great service. I would use this rental again !RITA S.
Nothing.. Thank you.BUSTER A.
Person working the desk was Amazing!! Efficient friendly, professional!!MALINDA S.
Keep Nathan at the front desk. He is an integral part of the whole positive experience.EMMANUEL A.
Cleanest truck I've had in a while. Telephone check in was more of a hassle than what it should be. Would have been more convenient with store associate. Very icy parking lot on day of pick up made it interesting navigating the pick up process back and forth from truck to key boxgregory M.
It was a very easy experience and costs less than what I thought it would - thankfully! The guy at the front desk was helpful tooJACINDA J.
Everything was really great. I was registered for online check in/check out, but was helped by the representative, and that was really helpful. He was really nice too. A small negative thing was that there was some smell in the van - cannot say if it's cigarets, or something else.ALEXEY K.