The directions and the lock box instructions are confusing. The lock doesn't fit in the slot with keys, and had someone not been going in, there wouldn't have been a way for me to even try with the gate locked. Communication could have been better I don't know how many times I tried calling and sending messages through the app and I never got any response besides my one phone conversation that I was asked to call back in 30 minutes - I never got hold of anyone again, however I was able to pickup and return the truck with no major issues through the app and chat. I'd rent here again but I'm never moving again!
Karissa M
A Better Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cartersville, GA 30121
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Easy drop location friendly people.
Woodrow DThe hours on this location have actually changed. They open at 9 am, and the employee (might hav even owner) was extremely helpful
Aaron FNew tires and clean. They also ensured I hooked it up correctly.
KENNETH DWe were told we had 100 miles free but got charged for it . You will be charged per mile for the rental. Not what we were told.
Nguyet N