I would add a U-Haul sign to the entrance and maybe some signs to the lot indicating where to park and enter to pick the U-Haul up. It was confusing to figure out, but the representative who helped was great over the phone!
Alyssa S
The Harnack Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cedar Falls, IA 50613
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Explain that, even though the directions say to use the towing, it made for a bumpy ride. We found that out when we dropped off the truck and were told we did not need to use "tow on." Otherwise, it was a great experience.
Teresa MCame at my confirmed pick-up time and there was no one there to help me. The employee of the associated disc golf shop had to call the owner in. I waited 15 minutes and eventually the employee just took pictures of my card, license, and the trailer and told me the owner would complete the pick-up when he arrived and we could go. We had 10 people waiting on us to return with the trailer to start loading. How was there no one there to process the check-in when the pick-up time was confirmed two days in advance?
Maria SWe found dead roaches in the cargo area and had no choice but to use the truck as the closest was an hour+ away and wr had ti be out of our house that day. U-Haul has been hard to reach and unhelpful finding a resolution.
Sean DKey location is hard to find, minimal signage showing where to go. Rental units are on opposite end of the building.
Troy A