The store had only one clerk and it was busy, I suggest having two clerks, not only for safety reasons but for times when the store becomes busy. I am sure it is of less expense to have one employee but it may run more efficiently with two.
YVONNE S
Sierra Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cedar Rapids, IA 52402
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Always a great place to rent from with excellent, friendly service.
CARL DLocation was close to the highway and easy to get to. The AC seemed to not be working. The bathroom was dirty. Other than that the service was great. The nice woman met us outside and checked us out. The process only took a few minutes - so nice.
MATHEW CAverage-you need to have a person there at pickup...the online stuff is pain in the ass.
Bill BWhere do i start. Day of my reservation. I get called saying my pick up is at 115pm and they don't have the truck. Kicker, my reservation was actually at 8am. Then no offer for compensation. Lady said she would call me back ASAP when she found a truck. Her boss calls me. Wouldn't let me talk saying its not their fault for not basically recognizing my reservation. They found a truck after telling me I cant take it to a different location for drop off. (I town truck) rude, wouldn't work with me. Went to pick the truck up. Walked into the office. Strong smell of weed. Dude questioned my reservation. I didnt get the moving blankets. I could go on but really ill never use uhaul again. Had people waiting to help me move. Everything on my end at my house was ready to be loaded and taken to my new place. Your scheduling is a joke. Pot smoking employees are a joke. When you schedule a truck a month out to find out the day of they don't have it and cant find one and have to wait 2 and change hours to go get it. Hurts the people that are on a time crunch and have everything set up for smooth sailing. Ill buy a trailer next time before I rent a truck or trailer from uhaul.
CODY S