Only thing good i can say is Nia was nice and helped me get what I needed for my reservation, however the trailer i rented was dirty, pulled terrible, and took too long to get this location. If there was a united rentals nearby I would have used them over uhaul with how everything with uhaul happened.
Cory B
Precise Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Centralia, IL 62801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkLocation was friendly and punctual. I was on the road within 10 minutes of my scheduled pickup time.
Nicholas DSuper helpful and friendly service had a beautiful poodle that greeted us and a sweet kitten mascot. Knowledgeable and caring willing to go the extra mile to help us figure out the app and get everything correct
Marta wCalled the number given to talk to drop off location, and no one answered. Left a message with them, and still haven’t had a response from them 2 days later! Glad Uhaul has an online check-in otherwise I’d probably still be waiting! I DO NOT recommend this location!
Thomas MI do find it disappointing, that I was charged $75 extra when I called to let you know I was running behind. This was even after I said the truck was not rented out. I paid a daily rate and that rate should have covered the whole day.
CARA W