Internet can be spotty so I was unable to access the link to report existing damage to the vehicle. I called smoking guns and they suggested I take photos of existing damage in case it was needed upon return of the vehicle. It was not needed thankfully. Maybe include this option of taking photos when sending the text about documenting existing vehicle damage?
URSALA G
SSmokin Guns
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Challis, ID 83226
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- 5.0 Average Customer Rating
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Very helpful and professional in every way . However the central "Dispatch" were not that helpful and I had to call to make better arrangements for the drop off point ! The Lady on the phone however cleared this issue up very quickly indeed .
Mervyn BOur trip was excellent. No issues with the unit that we rented. Service was top notch.
KAREN YWasnt made aware of "Extra charges" Having spoken to Ryan at UHaul and extended our return date because of BAD snow traveling through the Yukon and British columbia without snow tires nor Chains . This made the journey extremely stressful and DANGEROUS ! 4" of hard pack and ice do not make it easy at all . Then to be charged an extra $408 ish for a later return ! You guys need to be aware of extreme weather conditions . Also NOT being informed of the extra cost is extremely bad form . You would not have sent anyone out to recover myself or my family in Canada AT ALL !
MERVYN BVery nice
james h