Great sign up,I actually called the location and the customer rep...helped me with e everything; great explanation re: procedures pickup biliing.Great location in very close proximity to my home and I would recommend. The U haul receptionist who I referred to previously was on duty alone.and there were .many people coming in..but you would have e thought she had 10 hands cause she managed it all with a smile....one point as a suggestion..a bigger parking lot is needed for customers when coming to the office.
PAMELA M
American Store and Lock 3
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28213
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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they don’t respect reservations I had a reservation for 11 AM. I didn’t get a vehicle until 1145 this place is ghetto. While I’m waiting for my reservation they’re setting up reservations for other people on the phone and I still haven’t gotten my vehicle. it was the worst experience ever with U-Haul. This place needs to be evaluated and have new management.
DOUNY MAlisha was knowledgeable, fast and friendly ! My interactions were her were very pleasant.
LATONJA LGreat place clean car
WILDES EI absolutely love Kim!!! She is the most professional and accommodating EVER!!! Thank you for your warm smile and friendly personality--You absolutely ROCK!!
JOSE L