App asking for too many photos on. Return was a bit annoying. Also gas level 1/4 tank is too low I liked it better when the rule was return it full. Instead of guessing how much fuel to put in it.
Douglas A
American Store and Lock 3
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28213
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The company has very deceptive practices. I had an authorized driver on my account so I didn't take the truck back and based on what the associate mark on the contract it looks as if the tank was 1/4 filled but upon looking at the contract it was just an "estimate"which is an excuse to deceive the driver into thinking the gas is at that level when actually they charge me $35 more to fill the gas back at full. If I had have dropped the truck off I would have filled it back up but my authorized user filled it back up based on what was on the paper which billed me an additional amount that would have been avoided if the representative would have been truthful and not just feel the paper out in order to trick the customer.
Patrice MGreat service - van was ready and in great shape
Kristin CHad a Great experience and receptionist was very kind and helpful 👍
Joseph SAshley and Kim are absolutely amazing!! They are the reasons i keep renting from uHaul!!
TEMIKA T