Agent provided Excellent customer service!
Michele C
American Store and Lock 3
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28213
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
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Everything was perfect.
Christopher WJust keep doing what you're doing, service with a smile and patuence.
Nilda RThe lady said there would be a full tank of gas "so it would be the white line and not the red". Well we drove 24 miles and the white didnt move but the red did. If its the red line we started off with 2/3's of a quarter of a tank. Not sure whats happening there. Felt like it was a scam to fill up the tank despite not using that amount....ESPECIALLY in a gas crisis. The website wasnt loading properly and took us an additional 15 minutes just to upload pics of the website, and i was made to take another picture of my ID inside the store despite uploading it previously to the app. Whats the point of the app really? Then the app itself unselects the cargo van i had previously selected and changes it to the truck three times the size! I do not need to pay 40 extra bucks for a couch and a tv stand!!! I understand everyone is doing their job and its the end of the day but my god. And why is there a doorbell of dogs barking? And a giant camera watching me from behind??? How uncomfortable of an experience can you make it?!!?
Jasmine FNot a thing. Great customer service!
LaCinda L