You can let customers know how long the process will take before and after.
Trailer Rental & Towing in Charlotte, NC at Mallard Creek Mower
Moving to or from Charlotte, NC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Charlotte, NC 28262 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Charlotte, NC
Cargo trailers in Charlotte, NC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Mallard Creek Mower!
Utility trailers are perfect for towing large or oversize cargo in Charlotte, NC 28262. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Mallard Creek Mower provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Charlotte, NC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Charlotte, NC online today!
Trailer and Towing Supplies
Remind people that a phone verification is required. I didn't notice it in the fine print of my email. This would be helpful for customers, especially those with an early pick up. I had to scramble to try and get someone to be available to pick up first thing in the morning. Also, I was told that I would get the key from a lock box and that was not the case, it was locked in the truck and the lock was difficult to get off.
ensure rental are in working condition prior to renting vehicles
All went very well with customer service Only problem was the truck was not very clean..whomever rented before left it very dirty with sticky stuff all over seats doors and dash..the floors were also not very clean..but other than that..everything else was fine
i reserved vehicle night before, walked in and out in 15 minutes. pick up vehicle without incident. best service. i will definitely use again and recommend to my friends. price affordable. thanks uhaul
The system is some crap.I arrive at 8:30 and did everything like the video but it wouldn't take my infor.Then i look up its 9:00 so i was to tired to keep trying.But they service at Mallered was asome at the check out.Its the after hours with the system thats a nightmare.
Customer service was on point.
Truck Was clean, I doubt it had poor mileage
Expensive for local truck rental. Understaffed location, long wait time, nobody available for check in. Shattered glass left in back of truck, tube of lotion left inside.
I can't remember her name and I'm so sorry but the lady at the front counter was amazing !!!!
Took me 30 min to rent. Totally surprised by asking of alternate number with no idea or understanding of concept behind it. Very disappointed.
Excellent customer service.vehicle was very clean as well.
Very friendly customer service.
Please note to anyone reading this review publicly, the poor rating has nothing to do with the staff and location and EVERYTHING TO DO WITH UHAUL (the company) ITSELF. If staff were not present on site, my experience probably would have been worse. I realize technology is great and everyone is doing it, but because U-Haul has totally gone to an automatic system, it took me over an hour to check-in (vs 5 min when a living person would do it at the counter). I had a certain timeline (a wedding) and the hassle of U-Haul's "system" was unacceptable. At the time, I pretty much decided NEVER to rent again and buy my own damn van, but I calmed down since then. I have another wedding coming up in two weeks. So, I will probably end up renting from them again. Then, I can decide what to do as far as any further renting is concerned. And double note, the van was not filthy, but I had to sweep it out etc before loading equipment. So, I left the van really cleaner than when I received it. < not a big deal (just a fyi and this review section is very limited)
Horrible service by both Uhaul and this company.
Will all customer service.
The check out process was horrible. I thought it would be easier to check in prior to arrival. I just didn't understand why the two ladies that were there couldn't have just checked me out.
The van smelt like pee, and it also didn't have a rear view mirror which made driving sooo difficult on the highway, when I arrived this location also didn't have a cargo van for me but on the website it said the van I needed was available
Jackie truly made a positive difference in the quality of service we received. She was knowledgeable, and was instrumental in getting the truck size we initially requested, and changing the pick up location to her location, 10702 Mallard Creek Road, which was more convenient. Thank you again Jackie!!
Unorganized and slow. We checked in online then had to do it again in person. Also i rented 3 dozen moving blankets and never received them but was charged for them. They also never pick up their phone.
Well done Uhaul! I usually use Penske and gave you all a try - very impressed with the adjustments you all made to the pick up/drop off process in light of COVID19 and personal safety. I'll use you again soon!
The local staff were all nice but they didn't have the right to make it straight offline. Your requirement of multiple contact system was a total disaster! It never got it straight online. Finally a customer service people called me and solve the problem.
When I initially booked this rental the site gave me the option to post my license front and back in order to speed up the check-in process. So I uploaded the photos. However when I actually got to the location and began the check-in via the app, I had to take pictures of my license again. What was the purpose of uploading the photos when initially booked? The check-in process turned out to be a bit more timely than expected. I did receive assistance and that was appreciated but verbal instructions were unclear as I had to ask were the vehicle was located and if the number on the key was the truck number. I had to make sure I read all instructions via the app to make sure I was doing the checkout process correctly. That is challenging when you are the driver as well.
The location was not convenient. picking up the truck, the sign stated drop off. With no indication where to pickup the truck. Staff did not wear a mask. There was a sign out front stating no one allowed inside without a mask on, only to get inside and witness several customers inside without a mask. The sales reps were not helpful at all. The contactless experience was horrible. I will never rent from here again!!!!
The mobile pick up is a bit overwhelming. The check-in doesn't seem to speed the process up.