My experience started at the reservation desk with customer service. My apologies I don't remember his name, however I do know he has about a 10 year tenure at the reservation desk at KB Auto. He answered all my questions beyond my expectations.
Stacia H
KB Autos
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28269
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very professional
LAVERA SI don’t like how the owner or worker is lying saying the uhaul that I rented was a full tank of gas and that’s a lie. The truck didn’t have a full tank nor a half of tank of gas. He trying to charge me for gas because I put the needle back where it was when I picked up the truck.
Taronya GAs a returning customer, I was charged almost double for the same rental then weeks previously.. I even mentioned that.. also I only needed the trailer for about an hour and was charged for a full complete day.
HAROLD BNothing KB is great and live the customer service you leave with a smile they are very helpful and joyful group
SHAEQUONTIA G