While I appreciated the gesture, the previous customer left the truck on 1/8th of a tank (about 19 miles til empty). I was informed that if I return the truck with at least 1/4 tank, I would be refunded almost 17 dollars. At current gas prices, it costs more than 17 dollars to put 1/4 tank in a U-Haul. I would be better returning it at the original 1/8th tank. But other than that, which I still consider an "intended kindness", the pickup and return process was commendable.
Arthur C
Mooses By The Creek
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlottesville, VA 22902
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Customer Reviews
- 4.5 Average Customer Rating
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Even during a Uhaul software failure, these guys were calm, courteous and efficient. Had me on my way quickly and happily!
DAVID MThe reservation process was great!!! I arranged someone else to pick up the trailer with his truck without me being their. Went great!!! The person I spoke to was very helpful and courteous and the process simple.... Highly recommend!!!!
Frank MVery efficient and polite
Sean GRepair the grounds to eliminate standing water.
ROBERT N