I booked the truck over the phone from Windsor, have never been there to judge. However, the lady I dealt with was friendly and efficient. The whole experience went very well
Margaret D
Janssen Property Management
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chatham, ON N7L1X6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Clerk was very friendly and helpful. Thx
DARREN RCustomer should not have to drive the vehicle to another location because that location doesn’t have enough space. Other then that it was good
ALFRED FWhile I wasn’t happy that the rental location that I had chosen wasn’t going to be able to accommodate my needs of truck size, the staff at Janssen Property Management were friendly and accommodating. It meant that I had to travel out of my way to pick up a rental, which seemed ridiculous to me in that there are no less than 2 U-Haul rental locations right in my own home town and I had to drive to the next city to pick it up. . I feel that the extra travelling distance should have been reflected as a credit on my final billing, in that they weren’t willing to drive a truck to the location that I had originally booked with in my home town, and I had to not only drive my vehicle to/from the next city but also the big rental truck that I was paying per mile/kilometre for that extra distance as well. That might be nit-picking but if U-Haul prides themselves in being the helpful neighbourhood business, they need to put feet to their lip service. Regardless, Janssen’s staff we’re lovely! .
JANICE SGoogle maps says closing time is 4pm on Saturday. I arrived at 3:15 and the place was deserted. Had to call the other location which I knew closed at 3pm, so wasn’t hopeful, but fortunately someone picked up and gave key drop off instructions.
IAN T