Very non helpful rude bad customer service service
shane n
Cannon Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chattanooga, TN 37416
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This person was one of the laziest I have ever met. Very demeaning in every way in action and language. Made reference to my generation saying, "I have so much trouble with people your age." Maybe because you make no effort to help the customer. She even told me to go drop the trailer somewhere else. When I said she was a bad representative of U-haul she told me did not not work for U-haul, but was a Cannon employee. Wouldn't even give me my paperwork back, but was quick to lock the door which I didn't try to get in. This one needs to be shown the door. U-haul, check the people that represent your brand, you and Cannon self-storage can do better than a zero.
BRADLEY HExcellent service
RENATO RNothing. Everything was great
DANNY MInstructions are a joke. If you’re dropping off outside of business hours JUST DON’T no signage, no instructions unless you walk up to the locked doors at night with poor lighting you’ll be charged for parking in the wrong spot even with an empty parking lot and no distinction in where to park. If you have a choice, don’t choose this Uhaul location
ROBIN H