Originally, I was scheduled to pick up the truck on Wednesday but had to change it to Friday. It was ready and I was in and out within 30 minutes of arrival. The only thing I can recommend for improvement is to notify the customer that they will get a text message with a link to take pictures of the truck before departure. I didn't see that message until I go to my house so I had to call to get another link to take pictures of the truck's condition. It wasn't hard but a bit inconvenient. Overall, I had a great experience and the truck met my needs.
BRIAN V
Pak Rat
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chattanooga, TN 37421
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Staff very nice. Truck had definitely been smoked in. Good experience.
Brett WNo problems except cruise control didn’t work but agent turned in a repair request. Staff are always friendly and helpful at this location, bought over 100 boxes here before.
DALE ZDon’t use simple green to clean. Truck bed was so slippery I fell
JACOB FSuperb customer service! Thank you!
SEAN F