Smooth and effortless.....Jeffery T.
Trailer Rental & Towing in Chesapeake, VA at Real Deal Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Chesapeake, VA 23320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Everything went well, but the truck is in need of maintenance. It ran, but sounded like it was not running in all cylinders.MICHAELEDWARD L.
Nothing. retrieved. Was professional from start to finish....We had a great experience. Truck was ready when we arrived and the requested equipment was ready to be retrieved. When we needed to extend our rental time frame, they were very understanding.Marcel S.
On point all good awesome service at locationReggie A.
Very friendly to work with but was an old trailer with many dings & nicks! Just happy it didn't rain!Antonio C.
Very professional and exceptional customer serviceVerlina W.
Never interacted with anyone except on the phone which the employee was excellent. I just dropped it off and left.MICHAEL F.
Have people at the pickup store. The whole online thing sucks, also you left me a bad trailor. The wheels flew off on highway almost resulting in a serious accident , you're lucky you didn't get sued.Christopher B.
I have the done trip couple dozen times, the round trip always same amount of miles - I was changed an additional 60+ miles. With this over inflated amount of miles added, It will be hard to use uhaul equipment again. Sean AllenSean A.
Overall excellent rental experience.CHARLESEDWARD W.
We had no issues. Got everything we needed and on time.PAULRICHARD F.
The tire pressure was low the guy who helped out during the pick up was great. The guy who was there during the drop-off was very rude and unhelpful. You guys also charged me for a dolly that I never received.Kenneth A.
Friendly and helpful customer service staff. Explained every thing clearly and to the point. I would recommend this location to anyone.CHARLESDAVID B.
I don't understand the 20 fee for after hours return.KIESHA M.
NEVER use this location again. I got a van were the flat tire already was on. However it was a very short drive what I needed this van for. ( Transportation of a refrigerator). The van has been dropped off full and clean. Remember, it was just a refrigerator in. This persons charged me $ 25 for " Cleaning" THIS IS FRAUD " . I will publishing this and saying it's a U-Haul Dealer. And I do this as long as I get the $ 25 backWolfgang H.
Easy pick up and drop off..Sheltric P.
Dashboard and doors were dirty a tube of lipgloss was found in passenger door The employees at this location were very nice but no one wore masksMELANIESUE P.
Nothing. Excellent customer service.ROBERTMARION S.
Keep charging my cardANKARISHIA B.
Apparently the personnel did not check in my vehicle until after hours and charged me for an additional day. I am do not agree with this. Do not plan to use UHaul again.barbara M.
I was charged $25 for cleaning but the truck was not clean when I got it although I cleaned up mine.leopoldo M.
Not much. Everything ran smooth and the crew was very helpful. Thank you!!David W.
Rented truck at 1030am. Was told by attendant I had truck for 12 hours and if I brought it back after office hours just put key in drop box. Brochure states closing time is 7pm. I returned truck at 6:30pm and location was closed. Dropped key in box. Picked up any noticeable dirt in the back- (it was dark) and next day I saw a $20 late return fee and $25 cleaning fee on my card. Complained to management and was sent a pic of one small pile of dust they had to sweep out. They refunded the late return fee but not cleaning fee. Management was rude from the beginning. Staff are uneducated on the company policies and cleaning fee for 30 seconds of sweeping is ridiculous. Will never rent from Uhaul again.TIMOTHYRAY M.
I've never had a problem renting but this location is the worst. I called U-haul requesting to extend my rental by 2 hrs and was told yes it was fine, I used the app to return my equipment, following all instructions and taking necessary pictures. Next day I get my bill and not only get charged for 2-day rental but also a damn cleaning fee . NEVER RENT FROM HERE!!!Linda M.
Friendly and courteous staff!Shawn H.