The rear outside wheel on the passenger side of the 20' rental truck lost the tread! Shards of rubber and steel belts went flying out the back of the rental, causing cars to serve on the interstate! My wife had to serve as she was following me! Luckily there was no one in the lane she served into. Tires do not just loose their tread. The rental truck provider mentioned the tires had been inspected and was genuinely more concerned about if the truck was clean, rather the the risk to serious injury and life of the wheels on the truck! How does Uhaul add value by charging me for this experience! Motorists are now weary of riding behind Uhaul trucks. Whatever was done to create this unexpectable vehicle condition, must be remediated now. If some one had been tragically injured, the insurance company would find fault with the tire and find that a separated tread, that did not even puncture the tire (the tire was NOT flat) was from an old aged tire, or a damaged tire that was installed instead of a more expensive new tire.
ROGER M
Real Deal Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chesapeake, VA 23320
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I asked for a 2 wheeled dolly and other stuff but never got it.
Haylie BGreat service..
KENT CThe store manager at the 2236 S Military Hwy location was extremely pleasant and helpful. He provided me with top tier customer service.
LAMONT QThe owner was very professional and helpful. Quickly checked me on so I could get back home.
DOUGLAS N