Wash the windshield.Mark G.
Trailer Rental & Towing in Chicago, IL at Sun Auto Service Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Chicago, IL 60618
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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check in was great! dropped off after hours - smooth return.Anthony C.
Nothing the service was fabulous and the staff were caring and helpful I am renting again this week from them!!!JOSEPH K.
PURE EXCELLENCE AT THIS LOCATIONLANETTE L.
Sun Auto was the 3rd location that I had to go to in order to pick up my truck. The previous 2 locations that I was told to visit were closed and did not have trucks available to me as promised. This whole debacle ate into over an hour of my moving time.Alexander H.
This location was again not the one I had reserved, which would have been within walking distance of my end location. I do not understand the point of reserving a location ahead of time if we will be told at the last minute that the location has changed. This was again an additional cost to me to pay for transportation between the unplaned uhaul location and my final destination.Shelly M.
Really great, friendly experience! The person helping me told me to be sure to sweep out the back and fold the furniture pads to avoid a fee, which I appreciated.Holly A.
Uhaul allowed me to pick a location that isn't open anymore to drop my trailer off at. I called this location since it was close to my house and they said I could just bring it there. That was incredibly helpful. Very quick for the return too.ELLEN K.
I handed my keys to the owner of the rental location and was told I was good to go. Since then I've been called saying I hadn't returned the van (I had) and now just received a bill for multiple days. I returned it 5 hours after I rented it. Ridiculous.Matthew K.
None of the staff wore masks.Emily M.
This pick up and drop off location was very easy. I couldn't leave the truck where they instructed because another truck was in the way but otherwise the staff was very helpful.Melissa L.
Battery died and left us stuck for almost 2 hours. Prior to that (at the first location) it would not start for an hour. Service people had to come out and change the battery. This delayed my day by almost 3 hours. The truck seems old.Denise K.
Everything was perfect! Thanks!David R.
Did not receive moving supplies that I added to order.Haley R.
The service was great all around! They were very courteous and understanding. They got the truck checked out in a speedy manner and the return was made really simple as well. This was one of the best U-Haul experiences I've had till now.Tushar V.
Quick and easyBORIS C.
Being a device station, the attendees at the location are doing different things, which can add to confusion and delays, but they were very nice and helpfulJacob L.
The business model UHaul is following transfers responsibilities to the user/customer. Not good. The overall experience is overly complicated. It's not the users/customer responsibility to check in the vehicle. It's UHaul's. There are too many messages. It's not necessary. The bill was paid in full. No. I will not recommend t UHaul to others.Lynn T.
Thank you!Beau D.
The return process needlessly complicated. Very difficult to figure out how to use the app.Lynn T.
Process was quick , easy and directions were clear. Thanks for making life a little less difficult during these times!Ariel C.
The web based pickup option didn't work. Then the app threw an error after I input the information.Adam H.
The return process is way too complicated. It's designed to do the job of someone renting the equipment. And the charge of $20 is coming from somewhere else. Its becoming like dealing with the airlines.Lynn T.
There's a problem. The drop off after hours was simple. Put the keys in a box. Now, There's a lengthy process to turn the vehicle in. It's all done with an app. Why? The user is doing tasks that have nothing to do with turning the vehicle in by the customer and instead are a way for UHaul to find out information about usage and save somebody time. Who, is not known. And, if the procedure is not followed exactly there's a fine of $20. That is crazy and is an incentive to not use UHaul.Lynn T.