Trailer Rental & Towing in Chicago, IL at U-Haul Moving & Storage of Avondale

4572 reviews

3250 N Kedzie Ave   Chicago, IL 60618
(1st building north of Belmont on the west side of the street)

(773) 796-6767

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat-Sun: 7 am - 7 pm

Services at this Location:

Contact Us

(773) 796-6767

3250 N Kedzie Ave
Chicago, IL 60618
(1st building north of Belmont on the west side of the street)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat-Sun: 7 am - 7 pm
  • Free towing inspection
  • 24 hour customer return
  • habla español
Trailer Rentals

One-Way and In-Town Local Rentals in Chicago, IL 60618

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

4572 reviews

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Write a review
Rating:
5.0

My son and I had requested a one-way trip from Chicago Illinois to Pensacola Florida utilizing a 10' truck and car carrying trailer. In lieu of some old truck this location wanted to get rid of, U-haul provided us with a brand new, very clean, truck with just 1,400 miles on it reassuring us that the trip would be safe, and mechaically uneventful. Which it was. Thanks ...

NICHOLAS S. 
Rating:
5.0

Professional and friendly staff.

MICHAEL H. 
Rating:
5.0

well lit sight was appreciated for after-hours drop off

Joseph M. 
Rating:
4.0

Something was wrong with the vehicle. Yellow exclamation point was lit up on the dashboard and had issues changing gears

MICHAEL M. 
Rating:
5.0

May 07, 2021 Both Raul & Anthony extremely helpful. Very knowledgeable and helpful. Answered all of my questions. They both provided me a great U-Haul experience. Would highly recommend them/Avondale location to anyone. Stan West

Stanley W. 
Rating:
3.0

Truck was clean but mirror was unusable and made the round trip of 3.5hrs miserable driving

ADAM G. 
Rating:
1.0

When I arrived to check in for my reservation, no one was at the counter. I waited around for a few minutes and then followed music into the kitchen where I asked a woman if I could be helped. She went outside and grabbed someone to help me. When I came back to return my vehicle, someone was in front of me. He walked inside. I waited around for a few minutes and then a guy came outside to inspect the man in front of my vehicle. I asked if he could look over mine and check me out and he said the other guy would do it. I waited several minutes and no one came to help me. I looked around and the same woman from earlier yelled “he'll be right with you.” I waited another couple minutes and then angrily went inside. The other guy who checked in the other vehicle was just standing there and I'm like, “can you please help me?” And he said yes. Literally took him less than 5 minutes to close me out. Not sure why he couldn't have done that in the first place instead of making me wait. The whole process was frustrating on the front and back end. No one seems to want to work there.

ANDRA T. 
Rating:
5.0

This location always provides excellent customer service!

WILLIAM K. 
Rating:
5.0

Website was not available for self-checkout of vehicle. So long line at the counter. But friendly staff made up for the wait.

CLAIRE F. 
Rating:
3.0

The truck was FILTHY, there were pieces of food and cigarette ashes in the cab. The cab reeked of cigarette smoke to the point you could hardly breathe without the windows open. You should be embarrassed, if this is your standard of care for your vehicles and your customers.

AMY B. 
Rating:
5.0

Please warn your customers that their previous reservation was cancelled. The only reason I went to this location was because the original location I selected and had a confirmed rental for cancelled and did not warn me until when I showed up to pick up my equipment.

christopher P. 
Rating:
2.0

For a lot to have many truck the one I received was in not good shape first the truck i was going to be given was not found so they gave me a different truck with dents on the side and when i took it out the lot i found a problem which was the steering wheel it needed an alignment since the steering wheel was to the right not in the middle.

Richard I. 
Rating:
3.0

I never fill these out, but I decided to this time because even though the space was great, the equipment was clean and the people who helped me were courteous and efficient, the young man behind the counter was not wearing a mask and was sneezing quite a bit. Not sure how this is acceptable right now.

DANIEL E. 
Rating:
3.0

Uhaul Promised me a 15 foot truck. even told me where to pick it up and then called the next day to tell me they didnt have a 15 foot truck and I would have to use a 10 foot because that is all they had. The girl who told me this gave me a price of $500 for my trip and I was told at the pickup place that is was $765.

Robert K. 
Rating:
3.0

The rental was for a different location and at the last minute, the location changed. Not only did the location change but the pick up was no longer contactless.

JENNIFER S. 
Rating:
5.0

Knowleable

MARY A. 
Rating:
5.0

Service was great and fast.

TONDALAYA R. 
Rating:
1.0

Charged me 75.00 after two weeks truck was returned in perfect condition

HAMZA M. 
Rating:
5.0

Charlie is the best employee , courteous and kind and very knowledgeable of the city. This is not the closest location to me but this will be the only location I go to due to Charlie. It was truly a pleasure to find someone that wasn't trying just to make the day go by .

JOSEPH C. 
Rating:
4.0

I had a good experience overall, rented a clean and comfortable van to use and had a smooth time returning it as well. The only issue I encountered was an inattentive employee who rented the van to me at the front desk. The person spelled the name in my email address incorrectly, and also misunderstood the amount of time I was renting the van for. Because of that, I didn't receive a confirmation email. The issue was fixed with a phone call and after speaking to another employee over the phone, the time was extended and my email fixed. Would come here again, just remember to triple check emails, names, and time of return before leaving with the rental.

AURORA V. 
Rating:
5.0

Raphael was awesome! He was super friendly and it was a quick and easy check out process!

Christopher M. 
Rating:
5.0

Nothing everything was so good and the services was very Good

MYRNA L. 
Rating:
1.0

I rented a van at 1pm. Was quoted at $36 with mileage consideration. Brought it back at 6:40. Was surprised that they charged me $69. Asked them and they routinely refunded me $25. They said because I had arrived at 6:40 and after the time the clerk had guesstimated at 6:15. They charged me for 2 days. That's a scam and you know it Uhaul. Stop trying to double charge day rate users. For fuck sake.

TIMOTHY E. 
Rating:
5.0

While I had a great experience at this location, Yvonne from customer service was really the highlight of my experience with U Haul. There was a mistake with my original order and Yvonne was so polite, personable, and helpful during an extremely stressful time. She was able to secure me an identical truck rental within 5 miles in less than 30 minutes. Thank you so much for all your help :)

laura Z. 
Rating:
5.0

Super fast and friendly!

Lisa S. 
No reviews have been submitted for this location.

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