We found bed bugs on a bean bag we were transporting. We have no history of having bed bugs nor did the apartment we moved into have any bed bugs. I have used uhaul multiple times and this is the first time I have had a bad experience.
Trailer Rental & Towing in Chicago, IL at U-Haul Moving & Storage of Avondale
Moving to or from Chicago, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Chicago, IL 60618 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Chicago, IL
Cargo trailers in Chicago, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Avondale!
Utility trailers are perfect for towing large or oversize cargo in Chicago, IL 60618. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Avondale provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Chicago, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Chicago, IL online today!
Trailer and Towing Supplies
I think the service is already excellent
Other than the long wait to pick-up, not all the previous damage to the truck was identified. Additionally, the truck actually had a 1/2 tank of gas but the paperwork stated 3/4 tank. No mutual inspection of the truck was conducted and I was made to feel rushed during the pick-up.
That fucking check in thing on the phone is so dumb. I donâ€™t want to share my fucking location with uhual and have to submit pictures and shit. Like yâ€™all donâ€™t trust a mother fucker. You already have my drivers license, car info, back up phone number. Whats next - the fucking fillings from my teeth. God damn.
Rodney was extremely nice and helpful.
The online reservation claimed it was possible to get vehicle without waiting in line...nope. process was not really well explained...and the user interface was kinda ... a mess, I entered the premises kind of irate because it required me to take photos of my ID, which probably could or should have been done when I signed up the night before, and it just left me hanging outside in the cold for ten minutes with no feedback as to what went wrong. Manager was very patient with me and walked me through the process and got me on my way. He was extremely professional and polite. Also employee who checked vehicle back in was very fast and efficient but i noticed there was a hangup when he had to log in through phone to email receipt. They should place wifi repeaters outside to maybe strengthen signals and provide employees with company phones with excellent signals. So kudos to the human component of your business. Please give everyone raises. I would have otherwise given low ratings for the bad UI design.
A little wait to get help for trailer drop
Just wanted to tell you that your Employee named Carl went above and beyond for me.
The staff at this location is tremendous, very helpful and friendly.
I know the store can't do anything about this, but: Fix that crap app, or pay me to be on the beta team, eh?
Truck turned off 3 times. Went back to 3250 N Kedzie Ave Chicago, IL 60618 to let them know. They looked confused on how to fix the problem...â€ couldâ€™ve given us another truck.â€ But all they said is â€œ ok, thank you for letting us know and walked away. We ended up hiring a company to move everything.
No fuel in truck.
I paid $7.00 for a dolly which was not included in the truck. I requested a refund for this $7.00 but did not see the refund on my recent receipt.
Front desk agent did not go get van and did not shovel snow off van. Just horrible customer service.
I did not subscribe to any of your services. I donÂ´t want your emails
i was charged 10 dollars for extra miles, sorry but the mileage from Valpo to Chicago was prefigured, how is this my fault?
The manager over there he the man and very helpful
I tried doing self service through the app but it gave me many issues.
The attendant (large, bearded male) was extremely rude and aggressive today 1/4/2020 at 12pm. My credit card didn't clear despite earlier usage at the store and he yelled at me after I inquired how that occurred. I felt very uncomfortable and physically unsafe. When returning the truck at 4pm, I was told I'd receive a receipt within an hour. I have received nothing even by the end of the day. And no explanation. The deposit charge on my card remains. On a prior visit to the Avondale store to pick up supplies around 12/16/2019 no attendant was present for a half-hour. I waited in the empty store without any sign or communcation. The worker was then unable to process a simple return of extra tape. Overall these three factors resulted in a very poor experience. I will avoid this location in the future, and avoid Uhaul if possible. Honestly the first experience alone with the aggressive attendant has me rattled.
Was overcharged. Wonâ€™t use this location again.
Charles Spaulding is a M'fing G. Superior customer service on New Years Eve no less.
Explain details to the customer what they are getting for what they are paying when they are picking up the rental. There is not customer service in this location any more . Asking the clients to sign is not enough.
Car is clean but its dangerous to drive because vehicle need to do allignment asap
Staff made this so rental awesome. First I rented a van, which was too small for my needs, I went back with my tail between my legs, and they were so understanding. They immediately modified my rental and got me a bigger truck.
I rented a UBox to move out of my apartment. The people at UHaul Avondale were very helpful, even shifting their schedule to pick up my box one day early when I found out that my apartment building doesn't allow moving containers (oops).