Great service
Ricky A
Grand Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60622
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Was closed when I needed to pick up my rental, and had to completely change my moving plans. There was no prior warning or information about the inability to get the rental
Elliot RWhen we arrived, they refused to accept the U Haul saying that they do not have space. When I turned my back to call U Haul customer service, Grand Shell employees put up a sign over the front desk that said "We are not a U Haul Drop Off location." The customer service people were helpful and told the Grand Shell employees that it was their responsibility to accept the U Haul. After 30 minutes of talking with 3 different Grand Shell employees and watching them go back and forth with customer service, we did find a parking space and the third employee we spoke to did agree to check in our U Haul for us. I would strongly reconsider allowing this place as a drop off location.
Emily GSide line business from a gas station. Not really dialed into rental business.
Paul SThe blankets were super wet. The dolly had a flat tire. The truck had less than 1/8th of a tank and even though I only rented it for 30 miles and drove 26 miles it almost ran out of gas.
Ryan S