Desk attendant at this location wanted me to take trailer to another location in Chicago because she said they did not have room. Another employee, at this business, offloaded the trailer and moved it manually with our help. The desk attendant did not close the drop off but the other employee told us to leave and they would close it. 4 days later U-Haul representative email me asking if I had returned the trailer. U-Haul representative contacted this business then emailed me that the trailer was received in. Drop off was Thursday 1/19/23, I received Transaction Receipt Wednesday 1/25/23.Cliff M.
International Auto Design
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Chicago, IL 60639
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- 3.5 Average Customer Rating
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Gas tank was on empty, on pick up. Had to fill it at nearest gas station just to get to my location. The manager was rude when I brought the brought car back with 2hours left on reservation included any discount on my bill. In my opinion a fair question, then proceeds to check odometer and say I went over my mileage and billed me additional 50 dollars for going above 6miles on my reservation. Also brought gas tank with more gas than given.Moises A.
Chanty was incredibly helpful and kind - I will def be coming back here for my uHaul needs!Aisha P.
I did not recently use uhaul. Are you guys using me?Moises L.
Service was prompt, simple, & great value! Convenient, expertly-run location. Highly recommended!MICHAEL M.