I was made to go to yarrow to pick up a truck that wasn’t gas up and ready and had warning lights on the whole trip I was sent to yarrow about120 clicks round trip from my house it was supposed to be in Abbotsford then made to take it to a very hard to find location in Edmonton a 2.5 hour drive in a city I don’t know during the rush period traffic it was absolute hell and your new screw the customer no gas policy ripped me off again and the truck was supposed to go to Camrose I’m just glad I didn’t get scammed pulling a trailer however the truck had good power ran very well except for the warning lights on the dash and as for the pickup point so sloppy there was a parade there that day and the road was closed they didn’t even bother to let us know you should dump that dealer he didn’t even tell me dick about the truck and never left the building you are sinking banditry made to pick up on strange town I had no interest in ever going to and I sure as hell did not want to go to skid row Edmonton driving that truck in rush hour traffic Edmonton was a nightmare
ROBERT H
Petro Canada Yarrow
(U-Haul Neighborhood Dealer)
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- 4.0 Average Customer Rating
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Rude and didn’t help load. Trailer was heavy and we had to pick the end off the ground to put on our truck hitch without any help. Very rude and we hated the experience but needed to rent for a move. Will never rent from this place again.
Robert GVery friendly, easy drop off
WARREN MAbsolutely horrible location, had to call uhaul directly just to get my deposit back! Staff was rude and not helpful at all, didn’t even want to tell me why they deducted just over $30 from my deposit. Claimed their system was “down” and couldn’t give me my deposit, however gave the truck to the next customer. Will be contacting the regional manager of this location, thank goodness the uhaul rep stayed on the phone during this all as I actually felt unsafe being there!
KAYLIN TThe worst experience ever. No organization. Will never be rated with high standards will look at other companies for my next move.
RICHARD D