The staff here is excellent and well prepared every time! Makes the whole process so much easier!
ALEXANDER R
Dominion Land & Auction Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Christiansburg, VA 24073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Really like this place. Helped me out when I was in a bind for time.
ROBERT PCannot pull uhaul onto property where office is located, must park across street where theres no order to parking area, key drop at office where truck is not allowed. Parking area is on a steep grade of dirt. Its dark, and there are no signs or instructions at all.
Nicholle BI would recommend location only for where is located - which was very close to my home. The office hours on internet were incorrect as posted - although this may not be the fault of the location owners but rather U-haul corporate. Someone from U-haul corporate called me to apologize. There were other customers there also thinking the business opened at 9:00 AM versus 10:00 AM. Equipment ordered - dolly and moving cart - were not available. There was confusion on the part of staff at location regarding availability of trucks and during process of checking out.
SCOTT MWe were told the truck had a quarter tank of gas and it was on empty. There was garbage in the truck, cups, bottles, empty wrappers. Upon check out we asked to be rung up right away and we were met with resistance and not nice behavior and were told you will get the receipt when we get to it. There was only one other customer in the store. When we were finally charged it was an overcharge. We drove 9 miles and were charge 54 miles. The office was closed by that time. We had to call the next morning and the not so nice people at that office said it’s too late for them to do anything g and we had to call the 800 #. Upon calling the 800 # and providing the necessary photos of the mileage they agreed we were due a refund and we were told to wait 3 days. Well, we waited and when the charge was no longer pending g on the CC and was final there was no change. So the next day I had to call again and finally we got someone who actually cares. After hearing g the story he kept me on the line while resolving and I saw the credit come through. I will do anything to never rent a uhaul again.
Amelia R