Rented a 10' truck for an in-town student move. Truck and AC worked great. I pre-ordered 2 dollies, but site only had 1. It worked out ok, I'd rent here again.
kevin m
Dominion Land & Auction Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Christiansburg, VA 24073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No complaints about the location - but We needed a smaller truck and were not able to get one.
Jenny DThere is just something going on with the gears shifting when you are driving. It should probably be looked at by mechanic.
Bettie HI made a reservation for a 10’ truck three weeks in advance. The day before my reservation, I received a call saying they did not have any 10’ trucks and I would be assigned a 15’ truck instead. This was okay, but if there were none available, why was I allowed to reserve one to begin with? I set my pick up time for 8am, an hour before the location opened. When I arrived at 8, the truck I was assigned had another truck parked behind it, making it impossible for me to move the truck. I used the app’s virtual chat to talk to a representative who told me to call a number that did not work (when I called, there was an automated message saying they were experiencing difficulties and to call back later). I was then told to call a different number, where I was on hold for 15 minutes before receiving another automated message saying I was being transferred to a different region’s scheduling office to help speed things along. I was able to talk to someone there, but they said that I was out of their region and therefore unable to help. I was then out back on hold. While on hold, an employee for the location arrived and I was able to ask for help. She was very helpful in assigning us a new truck. However the one she assigned us had the engine light on. We finally were assigned a different truck, however we did not leave the location until 9am, a full hour past our pick up time, which delayed our packing and traveling schedule for the day. Very frustrated and disappointed.
Maia CThe seats were really dirty when we got the van. There were also so many additional fees to the point where 19.95 plus mileage feels like false advertising.
Sarah-Faith M