They had no idea how to receive in the unit, they had me do the receive in on my phone which was something they clearly should have done, and then did not have the password to receive it in and told me I would have to wait till someone else came in to work to receive it back
Jason H
Cicero Ace Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cicero, NY 13039
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkExtremely helpful!
Kathy SVery nice people, trailer was in excellent condition and worked very well.
Matthew EThere are not a lot of U-Haul trucks here and someone called the police on me when I returned the U-Haul. I was harassed by 3 police officers. I have never dealt with this at any other location. The U-Haul also felt uneasy to drive because it veered off to the right and left often.
Najala DYou guys doubled charged me for a parking ticket and gave my reservation away you guys provided terrible unresponsive and unhelpful customer service honestly just shut down as a company
davin k