When I got to the location to pick up my rental the office wasn't open and none of the stuff I had ordered was in the vehicle. I waited 45 min for someone to arrive to provide me with the furniture dolly that I pre-paid for. Brandi the woman working there was kind and did update my reservation so I would have adequate time to return the vehicle.
Trailer Rental & Towing in Cincinnati, OH at 800 Auto Sales
Moving to or from Cincinnati, OH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Cincinnati, OH 45213 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Cincinnati, OH
Cargo trailers in Cincinnati, OH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at 800 Auto Sales!
Utility trailers are perfect for towing large or oversize cargo in Cincinnati, OH 45213. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at 800 Auto Sales provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Cincinnati, OH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Cincinnati, OH online today!
Trailer and Towing Supplies
The truck was great to use. However, the trolly I purchased and the half padding I purchased was not supplied in the truck. But I got charged for it. So I am not sure they did a great job inspects the truck fulfil the extra services you bought.
I picked up my truck via app. It was not loaded with my 12 furniture pads that I ordered. I came back Twice that day during their 1-5pm work schedule and no one was there. Other cars were waiting for service. No time displayed as when anyone would return. Ended up having to go to another Uhaul store which turned into another hassle. In the end, no furniture pads which in turned marked up my wooden bedroom furniture set, and I have yet to be reimbursed for the pads... worst experience $5 worth. Terrible service after already spending +$750 for moving.
Customer service was awful I had issues with getting my code to the box I was on hold for 40mins just to speak to someone who than seemed annoyed to speak with me
This was a very unprofessional experience. The tenant did not ask about mileage or mention any rules or expectations. I returned the truck with 1/2 tank of gas and was charged $20 for gas. Reserved a 10ft. truck with a moving dolly and furniture pads. I picked up a 15' truck with no dolly or moving pads. It very much inconvenienced my move
U-Haul's computer system, once again, went down and forced my registration to be delayed by an hour. U-Haul should invest in upgrading their computers, as this is a problem every time.
This location didn't have anyone in the building. They were supposed to be open according to their business hours. There was a number posted on the door to call.. it was a disconnected phone number. I had to talk with them through the security door Bell. She said she'd be there within ten minutes. Never did come. Had no idea about me dropping off the truck. Then said to drop the key in the drop box and would call me in a hour. Didn't call me until the next day. Saying I would get my money back through a check, even though I was told I'd get it the same day I dropped the truck off. All in all it was an awful experience. Hopefully I get my $100 security deposit back.
Making sure Front desk Lady is knowledgeable of the actual UHAUL policies and procedures. I Was mislead and misinformed and told the trailer I was renting was automatically Given four days but if I returned it earlier than my allotted four days I WOULD be REIMBURSED for the days NOT used. Disappointed by the misinformation that was major for our bank accounts. After looking over my emailed contract that I was not given a hard copy to sign or look over beforehand. The TRAILER NUMBER was not matching what was on the contract As well as my drop off location and destination was completely wrong and off By THREE HOURS. I had to Inconveniently return to the location and fix the trailer number on my contract. At the same time I had asked to change my destination location and that was not fixed. â€œI'm going to call, I don't know why it's not letting me change to where you wanna goâ€ She let me leave with confidence that she was going to fix it. It was never fixed.
I used the mobile self-check-in, and almost every side of the vehicle had damage that was not visible in the photos, so perhaps they should be updated. There were a few small pieces of garbage in the cargo area and a pair of sunglasses left in the cab, otherwise truck was very clean. The steering wheel kind of jerks back and forth while driving and could perhaps benefit from the tires being adjusted. It would also be a good idea to include the guidelines for how much fuel to add before returning in the mobile process, rather than having to dig through a contract in my email in the middle of a busy day. The key code for the lock box was also not available in the mobile check-in and I had to go inside to speak to an associate who was not wearing a mask, which defeated the purpose of no-contact pickup. Additionally, the lock box was located on the outside of the building near the door when the mobile check-in indicated that it would be inside next to the counter.
My moving experience was excellent from start to finish The representative Nicole was awesome very easy to talk too Very welcoming personality and the representative when I drop off the truck at my drop location stayed around to help me out *****
Great customer service and the trailer worked as it should. Would definitely use again and will recommend to a friend