App instructions for key retrieval differed from reality. Spent half an hour wandering around looking for the lockboxes, only to find out they were on the building next door to where the vehicles are parked, blocked from sight by tress and bushes. I was also given only 3/4 of a tank.
Christopher W
Genesis Auto Services LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45215
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service! The owner is attentive, respectful and caring!
Whitney SThe van was ok but it had a tendency to surge, as if the transmission was not working properly
Christopher PNot much! I think her name was Crystal she was there and was delightful, helpful, kind, did a Fantastic job getting us returned and checked back in! Could not have been any nicer or more helpful. A super surprise after a long day of moving!
ERIC LVery easy to deal with
Ralph C