Location is hard to get into. I needed to call regarding an issue and even during business hours the call is answered by AI but during the first statement it cuts off and the call is disconnected!
APRIL T
Shepard Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45245
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
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Absolutely nothing. This experience was the best I’ve had in years. The guy I talked to was friendly and kind. They worked with me on bringing the tow dolly back after hours when it was convenient for me. I will definitely get all of my u-haul rentals from them.
Steven DExcellent customer service. Mr. Shepard was very professional and did his best to accommodate us during our very busy local move. He made sure he had a truck ready for us on short notice even on the last weekend of the month.
JEFFREY FThe person rented from was great. I was in a bind and in a hurry, and that was the only tow dolly or trailer I could get I had been to three other locations. He was very helpful. The only downside was he didn’t know the lights didn’t work until I was hooked to it and I’m assuming nobody knew that the toe straps was too short to go around a 17 inch tire.
Stanley CExcellent customer service. Very accommodating!
Jeff F