The key and the truck were at two different locations and it took me 45 minutes to find the truck. The rent process you do online I had to go to the truck take a picture, back to the key with the key code and then back to the truck. I was quoted .99 per mile but actually charged $1.29 when I checked out.
Bernita M
North Iowa Real Estate
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clarion, IA 50525
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The people were extremely helpful and polite. we will defiantly use the clarion location in the future.
Robert PI got a call on Friday that we would have a larger trailer than ordered at Tony’s tire. When we got there there was not a trailer. Then we drove 90 miles to the 2nd location to get a trailer that was too small. No people were there. So we had to then make 2 trips to Clear Lake for all of our stuff. We spent more in gas than the trailer.
Karen BI reserved a trailer a month in advance to a location only a couple of miles near me. Have three different options within miles of me, but had to drive over 50 miles in the wrong direction to get it. I had to miss over an hour of work, pay for gas, and spend 2 unplanned hours to get the trailer. Very frustrating that no one ensured a trailer was closer to pick up, especially reserving it so far in advance. When I asked about it, I was rudely told they is why there is a phone call two days before pick up. Why would I even select where I want to pick it up when that would not be the case? Very misleading the wording as well.
Mark OVery helpful, went above & beyond to get us set up.
MARK V