Appearance not clean at all.
DARRLYE M
Affordable Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clayton, NC 27520
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything was good at this rental location. The process was very quick and easy.
CHRISTOPHER SThe contract stated that the truck was “full” with fuel. However when I got in the truck to leave, it was on “empty”. I immediately had to fill it up. They essentially got a free tank of fuel out of me. I then returned the truck “full” as stated on the contract. When I reached out to management, they claim they cannot provide credit or any type of reimbursement for the extra full tank that I paid for.
Howard DI had several personal concerns with my experience. While the receptionist was polite, I didn’t feel especially welcomed upon arrival. The presence of small children in the small office space felt unprofessional to me, though I understand others may not feel the same. What really made the experience difficult was the truck itself, it did not have a loading ramp. Had I known that in advance, I would have chosen a different option entirely. Moving heavy furniture without a ramp was incredibly challenging and made the entire move much harder than it needed to be. In my opinion, loading ramps should be standard. I’ve rented multiple U-Haul trucks in the past, and this was the first time one didn’t have a ramp. Very disappointing.
STEPHANIE WArrived to drop off, they weren’t open, however called, they were on the way and were running late. They said where to leave it and it would get checked in. Got a receipt that it was checked in about 30 minutes later.
DAVID R