We paid the extra fee for a utility dolly, and it was not included in the truck. We were informed we needed to drive to another location in order to pick one up. Therefore, we had to drop off the truck at one location, and the utility dolly at a different one... we were not offered any credit or compensation for the inconvenience. The staff, however, was very nice.
Trevor P
Tropicana Mini Storage Clearwater
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clearwater, FL 33761
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Extremely disappointed. The man working the desk was not properly trained. The 5x8 trailer was not safe. Filed a formal complaint with UHaul when I dropped it off yesterday. Was so unsafe, could have been life threatening if I had not found the problem at the first gas stop. The man at the desk asked if I wanted help attaching the trailer to my SUV, I’m a 65 year old woman…well yes I want help. Had to tighten the bolt to ensure trailer didn’t pop off SUV at least 5 times due to bent cap not keeping it secure. Safety chains were dragging on the road. List goes on an on.
Donna BVery efficient, fast, and friendly
DOUGLAS DBad driveway hard to get in and out due to road construction
Tina STrailer was dirty and in disrepair. Both inside and out. Had a bent fender which ended up cutting the tire causing a flat. Had to deal with a repair in an unsafe location.
Emmett L