Safe Move insurance was put on the tab without asking if I wanted insurance. My rental was for 2 days and I put 12 miles on the van driving primarily within a housing plan. I would have declined the insurance if asked upfront!
THOMAS S
Personal Mini Storage Clermont 27
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clermont, FL 34714
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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thank you for the frank desk agent great job
ABDELMJID MTransaction went smoothly
STEPHEN HStaff were very helpful, courteous and professional.
ROBERT Hrented a truck on 11/30/2025 (contract #10067598) at Personal Mini Storage Clermont. When I picked up the truck, the fuel tank was NOT full. I took a photo of the gauge and showed it to the attendant. He told me clearly: “No problem, just return it with the same fuel level you received.” I did exactly that – returned it with the exact same fuel level (I also have the photo of the return). Even so, U-Haul charged me $21.00 + taxes for fuel, completely ignoring what their own employee had authorized. It’s dishonest, unfair, and feels like a scam. Because of this abusive charge, I had to waste time and energy fighting for a refund that should never have happened. Worst experience ever with a rental company. I will never rent from U-Haul again and I strongly recommend that no one else does. There are many other companies that don’t try to trick customers with fake fuel charges.
CAMILA B