I was only given 20 moving blankets instead of the 24 I reserved, but other than that the location was selected because of its high reviews and did not disappoint. I did feed back to the drop off location that the truck I was given had a very bad suspension and bounced me all over the place on the freeway. I recommended it be pulled from service to be looked at for safety reasons.
BRIAN S
S&S Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleveland, AL 35049
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
S&S was great. Uhaul however was NOT!
Donna LEasy to find. Lots of parking. Well lit. Easy to turn in.
NOAH EPenny is great. I couldn't ask for anyone better or more respectful. I will use this location again. Awesome service.
HAZEL FArranged for a 26’ Truck for pick up at location and was unable to change to one way drop off at time. Upon arrival at pick up location, I had advised them that I needed to make it a one way drop off and I would not be bringing it back to the pick up location at S&S. The woman told me she was unable to change it since the website was having issues and that there would be a rate change for a one way. I told her that was fine and would be dropping the vehicle off at Biolife UHaul on Hwy 160 instead. She said to let the receiving facility know at drop off. Needless to say all that was done and the man at biolife said that they were having issues with the system that day also and took the keys and said that’s all. Did not get any information or anything from me. What should have been about $100 dollars for rental cost me $240 for supposedly wrong drop off. And after sending in a claim ticket stating what happened and to try and get some of the money back (that was pretty much stolen), a regional manager ,Jeremy from Talladega,AL, said there was nothing he could do. All that being said, I would not use UHaul if at all possible and try a different rental company. I will now go out of my way to use a different company.
Daniel R