The truck was nasty they tried to give me a truck with prior damage that was not reported to uhaul I had to scrap gum out of the back and sweep before I could load m ugh furnitureSEAN D.
Trailer Rental & Towing in Cleveland, AL at S&S Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cleveland, AL 35049
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The associate was very helpful and efficient. Would recommend this location for sure!TERESA M.
Truck was not clean smelled of cigaret smoke and had dead roaches left in the back oc the truck i had tk clean oit befor i could put mh stuff inSEAN D.
No improvement nessaryRObert L.
Speed up the process. My appointment was 7 am and I left location 830 am. My reservation was not done properly. All the information and preparation I did in advance, I had to do again the time of rental. My estimated cost was 150.00 dollars. I paid 197.87. Plus 40.00 fuel. For a 5 hour rental. I felt that it was not worth the total. However, the vehicle drove and the ride was good. The check out process was relatively simple.Christopher L.
The lady who helped here saw us dropping off the truck and led us to a clean, inviting office to do the return. Easy and quick.Kristin E.
Nothing, nice clean place.Tony Y.
I'd recommend someone other than UHaul. The vehicles needed are never available when needed, mileage is overpriced, and you don't credit when there needs to be a credit.Casey M.
U-haul practices are very disappointing. Feel free to call me and I will explain.RICHARD L.
I did not know they my check in point had been to to Cleveland. Still had me going to Steel until I got in touch with someone and found out that it had been chanfed to Cleveland .JOHN T.
Everything was as advertised. I give them an A+CHRISTOPHER J.
Organization is allCharles T.
They have me charged for 2 extra days and I have pictures to prove when I dropped it off.Christy P.
Nothing identified at this timeSharon Y.
I will never rent from uhaul ever againRandall E.
No one was there and they charged $25 for cleaning when it was not dirty.Russ R.
good jobDoris E.
They were so helpful and made it super easy for me!Maribel C.
Took a minute to find the drop box but other than that it was fine.Michael S.
Great way to do business!!!??George S.
I was suppose to pick my truck up at cave city Arkansas at 830 am and when I got to cave city to pick it up I was notified that the truck was not there I had to drive 30 miles to ashflat Arkansas. Then wen I got there they wanted a 100.00 more then what I locked the price in on the phone. So i was very disappointed in the service. I was also supposed to get 40 extra miles because I had to drive so much farther to pick up my truck and then had to drive even further to get the auto transport.Cain C.
The girl, at S & S, it was her 1st day. Their internet system was down & it was obvious after numerous attempts the system wasn't going to come back up. I repeatedly told her to call Uhaul, however was ignored. After realizing she wasn't going to call, I go to my car to get my phone, as I was going to call myself. I had 2 missed calls from Uhaul because I had not pick up my reserved rental. I returned the call, explained what was going on. Your Rep called S & S, talked with them & I was handed the phone, downloaded what I was told, made a pic of my driver's license & all was completed. The area Uhaul rep/mgr was called by S & S, however, was making a delivery, & was of no assistance. The owner came in while the young lady was attempting to get their internet system back up. She told him what was going on & we both explained she had already tried on numerous occasions to do what he told her to try. He told her to try again. Another situation was had I been there at 8 am to pick up my rental unit, there would have been no one there to assist in the connection. It was 9 when I arrived & the owner arrived shortly after. It was 9:45 when I finally got to leave. There was no one there ahead of me. I was running late already & this was very frustrating because their internet system was down & they didn't know what to do. Had I not called the toll free # I'm not sure exactly how much longer this would have taken. Oh, I did call S & S to let them know I was running late & was on my way. Please let your Rental facilities know to call your toll free # if they have a problem. I will rent from S &S again, if I should have the need, but only because I have no other options at this time.sherry W.
Nothing. They were great!Marlana M.
Keep getting calls about not returning equipment when I did, they keep saying they are gonna fix it and they dontMorgan S.
The staff at S&S Mini Storage went above and beyond to make sure we had a good experience. I would certainly recommend them to anyone needing the services they provide.steve L.