This is the worst pickup experience. Picked up the U-Haul with the fuel light on and pointer at zero. I wasn’t sure it I would make it to the gas station. They have no equipment expect for blankets. Basically this is a party store in a “not very safe” area. I recommend you never pickup from there. The guy had no answers to any questions about the rental. He basically charged my credit card and handed me the keys.
Majd N
Friendly Corner
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleveland, OH 44102
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Customer Reviews
- 2.0 Average Customer Rating
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The location is a drop-off point, but doesn’t have equipment. As a result, they could not provide the dollie we needed. The truck had been in a serious accident and had damage to the front. It also had a pile of moving blankets in the front seat. It didn’t seem maintained at all.
Katherine TThe owner of the store where we rented the vehicle was very friendly and accommodating. We overestimated the amount of time/mileage we would need to complete the job. Our final receipt accurately reflected the time/mileage it took for us to get it done. Thank you.
Christian HWaited for over 3 hours after pick up time to get our truck
Robert TThe truck was dirty, had no gas, and it took so long to check in and get the one truck they had.
Donald C