Guys were fantastic when I returned the UHaul and process pretty smooth. The location is not the best and there was not much activity in lot - only one other UHaul present and mostly an empty parking lot. The guys who handled drop off were fantastic, though.David P.
Sussen Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Cleveland, OH 44103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Tried several times to contact agent by phone, during business hours. There is a message, but a message cannot be left. The customer service rep suggested I travel back to the location since no answers the phone. That's ridiculous. I'm supposed leave the comfort of my home because the Uhaul rep won't answer the phone.The next time I need a rental truck I will be sure to actually go to an official Uhaul facility. Will not recommend location 6000 Carnegie Ave, Cleveland, OH.Marilyn M.
Make sure all accessories are included with rental.MIRANDA G.
Good customer service and supportRichard G.
The person who I picked up the truck from was very nice. The truck, however, was barely hanging on. It made the journey. But, really, it was in bad shape.matthew L.