I rented the truck on 9-11-20, somehow I was, I assume accidentally overcharged 100.00 dollars , it's now 9-21-20, and I am Still trying to get this situation resolved . No one should have to wait this long for returning of overpayment.
Moving Truck Rental in Cleveland, OH at Sussen Self Storage
Moving to or from Cleveland, OH 44103? Get FREE truck rental rate quotes at Sussen Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Sussen Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cleveland, OH.
Cargo vans and pickup truck rentals in Cleveland, OH
U-Haul cargo van rentals and pickup trucks in Cleveland, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cleveland, OH 44103. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I arrived to a locked building at 3:30 exactly on time. I rang the door bell twice and called customer service twice. Closer to or after 4pm a man opened the door and from that point on he was polite, helpful and professional. His excuse for not opening the door at my check in time was, "I was in the back."
I was scheduled for 24/7 pick up at 8:30 am but had issues I believe due to a setting on my phone. The gentleman arrived at 9 and was very helpful and profesional.
Thanks to Rick for his help and professionalism. He did exactly what needed to be done in a courtesy way. Nothing but praise. Thanks
I live 2 miles, 5 minutes from the Strongsville U Haul pickup facility which is where I made the reservation. HOWEVER, I had to drive to downtown Cleveland, over 20 miles one way and 30 minutes out of the way in order to pickup the truck. VERY INCONVENIENT! . I asked if we could receive even a small discount and we were denied. VERY DISPLEASED!
The facility was 40 minutes late opening. It's business hours began at 9am, but no one showed up until 9:40am.
My family almost lost there lives using this equipment
I appreciated all the help I received from the owner the day before pick-up.
I am a very satisfied customer. Service was very professional.
Great customer service and help at this location, as well as return location in Warren, Ohio!!
Check tires for leaks before giving to customer.
My experience with the employee was professional and friendly.
This facility is all around phenomenal. Both gentlemen up front couldn't be more courteous, helpful, and most importantly [to me]-- efficient.
Very good service
The dolly had bald hard tires. made harder to load and unload. Plus the truck had a "bouncy" front end.
I scheduled my pick up for 9am, and the owner of the faculty didn't arrive to unlock the doors until 9:20am
Great customer service
The UHaul Company charged my card 3 times. $1.00, $85.86 and $71.91. The $71.91 was the actual charges for the rental. Of course, I can't reach anyone to get my money back and plan to file a complaint as well as dispute these fraudulent charges with my bank. I will have to take off work tomorrow and go to this UHaul place to get my money back, and it had better be immediately refunded back in my account, since this transaction has caused my account to be overdrawn. Needless to say, I am very disappointed and disgusted with the service! And, will NEVER use this location again or refer anyone. Sincerely, Susane Marchmon
Great convenience (Pick up and Drop off), Great service, Great Equipment, Great Rates... Thank you...
Excellent experience... Very professional and accommodating. I would definitely recommend and will use again
I would have suggested coffee and donuts, but I was processed faster than it would take to pour the coffee! Great service.
The van was smelling of garbage. It was a real disappointment.
The whole process was quick and easy, no wait time amd the staff was very personable. I would definitely use this location again.
send them to someone else.