Great Customer Service.GABRIEL T.
Trailer Rental & Towing in Cleveland, OH at Haynes Firestone
(U-Haul Neighborhood Dealer)
Cleveland, OH 44105
(Located 1/4 mile east of E 131st St)
Services at this Location:
- Mon-Fri: 8 am - 4:30 pm
- Sat: 8 am - 1:30 pm
- Sun: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Cleveland, OH 44105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very friendlyMARGIE J.
Great family business that treats you like family.George C.
The people working at Haynes Firestone were the nicest people I've ever had when dealing with a U-Haul rental place! I'm glad we chose them and will definitely let others know about them.TODD H.
Everything was fineFrances J.
The owner of Firestone Tire and Auto Repair was pleasant, efficient and helpful. Truck was available as reserved; proper size at scheduled time. Rental fee was MUCH lower than Penske for comparable vehicle. Overall a very positive truck rental experience.Bruce E.
Nothing. Everything was great. We scheduled a Uhaul for 6pm but they close at 5. The owner at the shop waited on us even though he didn't have too. That was very nice of him to do.Malik W.
Great customer serviceDaryl H.
Better customer serviceAngela R.
Staff at Haynes Firestone was professional and very helpful!Renee E.
The pick up location was fine but it was not the one I requested, I had to travel 20+ minutes to an independent location vs the large Haul dealer 5 minutes from my house. I tried calling multiple times to get the location changed and tried online as well. Your system is very frustrating and the inability to speak to someone knowledgeable has left me unable to ever recommend Uhaul to anyone. I was given incorrect information that would have changed my reservation. When I booked the trailer it would not let me select fewer than three days, I only needed the trailer for 24 hours, I was told by both the UHaul dealer and Haynes Firestone that my bill would be adjusted at drop off for the shortened use. When we dropped the trailer off in Chicago I was told by the drop off location that I was all set and that they would email my receipt, I asked him for the new total and a copy and he told me I was paid in full and that no adjustments would be made because it was a one way flat fee??? How come nobody at either of the Cleveland locations that I spoke to knew this? I paid $127.00 for a trailer with bald tires for less than 24 hours. Had I known this was going to be the case I would have rented a Penske truck for a little bit more and put the miles on their vehicle. That fact that I was unable to speak to anyone at UHaul corporate was very frustrating as well, I called no less than 6 times to wait on hold indefinitely finally giving up each time.John K.
Keep doing what your doing, exceptional customer service!Jameiaha L.
Great experienceDanielle B.
Have someone there after hours to check in uhaul.brianna T.
They mix my contract up with somebody else charge his account and it's been 3 days I have not received any money back for the deposit I put on the truck the people there was very slow. They did not want to work . this is the worst location I have ever been to !!! I called the manager several times but he does not work the weekendbrian J.
Nothing! Very personable. Professional. Efficient. Answered all my questions before i asked them.carol Y.
Everyone was very nice and helpful. Rhonda is especially kind. Got in & out promptly and the blankets we rented were very clean and soft.Ingrid K.
Charge less. I went four miles & used the truck for about forty minutes, I used the $19.99 truck & it cost me $60.70. That is too much for those details.Cory B.
had no issues everyone was polite and helpfuljeanne A.
had U- Haul reservations for 2/16/2019. I rented a ten feet truck from Haynes Firestone Garage located at 13404 Miles Avenue Cleveland, Ohio 44105. I have always trusted U- Haul when i move. I moved from Arkansas to Ohio. I had the most pleasant experience which have kept me coming back for years. The last experience was the worst i have had encountered with U Haul. Upon entrance, I wasn't greet. It was more like what do you want. The truck was dirty with food left in it. The adjustment lever was broken. I wasn't able to adjust my seat to a comfortable driving level. I pointed this out at the time of rental and she said to drive leaning forward. I took of work just to handle my business on this day. I will alays trust U Haul when moving but I will never go back to this location.annie H.
The Representative who assisted us with the rental was very efficient and extremely pleasant. I will definitely refer others to this location.sharon H.
Great customer serviceDejuan H.
They were helpful. A little bit of a wait, but not bad. The owner was very friendly.James G.
Renters were very friendly and helpful. Everything was on time and the transaction was quick. Keep up the good work.dan M.
Everything was great location service equipment and truck i had no problems or complaints.:DEborah D.