The Valero location did a great job of getting us on the road as soon as possible. Our GUARANTEED reservation was transfered here (Valero) from a location on Powers Blvd when they failed to assign a truck to our reservation (we made two days in advance) for mobile pickup and were closed and wouldn't open for another 4 hours. I have NEVER had a smooth pickup experience with Uhaul and do my best to use a different company whenever possible. Uhaul as a whole, is extremely unreliable and I always make sure I tell everyone how unreliable they are.
Margaret D
Valero At N Carefree & Powers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colorado Springs, CO 80917
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Customer Reviews
- 4.5 Average Customer Rating
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Very clean and good running rental truck. Manager was very helpful with information about my move. Thank you.
Linda CI was told I could return it by 8pm the next day and then they called me the next day saying it would charge another day. I paid the extra day but if I known that I would have changed my plans. I also denied the safe coverage and then it shows it charged me. I specifically drove so that we didn’t have to pay it since I already had insurance that would cover me driving that.
Megan Jthere's a problem with the brakes, too loose.
Thien TWhile Uhaul's dropoff instructions weren't the best, and contradicted the gentleman running the Valero, he was apologetic (despite it not being his fault at all) and a very friendly man who clearly cares about his business and his customers. Great guy, we need more people like him around for sure!
Mark G