Did not have boxes or supplies so we had to make an additional stop. Discussed changing drop off location however, contract was not updated to include the change of pickup location or the additional day even though rep made the changes to contract at pickup. Staff were friendly.
THOMAS B
Northside U Stor It
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colorado Springs, CO 80907
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing
GEORGE SAfter telling the guy behind the counter numerous times to make sure that the insurance was there and the other where if a key gets locked in the truck, I’m covered. He said everything‘s in there and it wasn’t. Because I looked he’s in the car accidentally and they wanted to charge me $250 so he lied to me. The guy that works at that location should not be in customer service whatsoever, but the woman that you call to try to fix things tries to brush it off of her plate because “I’m sick“ but I’m locked out of my truck and she wants me to sit there while it started until the next day in a hotel parking lot. Because that made sense to her.
Frank HMost amazing
Salena FThe receiving location had no briefing about my terrible experience at the departing store. Communication between the franchise locations needs improvement.
Michael H