Having an actual uhaul representative available. The guy that was supposed to be there wasn't and didn't answer his phone multiple times. There was a lady there who figured it out. The entire process took forever and then the equipment wasn't maintained. It didn't have a wiring harness for the lights and the tires were low on air and one was nearly bald. I had to go to another location to get those items addressed.Steve M.
Northside U Stor It
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Colorado Springs, CO 80907
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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Thank you for accepting the drop off on a moments notice. So very helpful!Stephen B.
On a Monday morning, they didn't open till 9 am. Seriously?Eric H.
The staff wasn't there when I got there at opening, so I had to wait an extra twenty minutes. The truck I rented was dirty in the cab with leftover garbage all over. I had to sweep the back of the truck to get it clean and ready to load. In the days of Covid where hygiene is still important, this is just not acceptable, but I had no choice because I had a moving day to get to. When I pointed it out to the staff after turning in my keys, there was no response.Fleur B.
W when I got there at my scheduled time they could not wake the guy that does the U-Haul stuff up finally an hour later after he got woken up he did not want to come in to do the lease agreement with me so he told the lady how to do it over the phone it was ridiculous and I will never go here againTyler V.