It was not clear at all where I was supposed to leave the trailer. The employees were friendly and helped me detach it from my car, but also didn't seem to know what I was supposed to do with it. They told me to leave it outside of the fenced area, which seemed unsafe, but there was nowhere inside the fenced area where the trailer would fit. They had no idea where it was supposed to go. Highly recommend to go to the official U-Haul location down the street instead. Do not return your trailer to this location.Christopher N.
Trailer Rental & Towing in Colorado Springs, CO at Northside U Stor It
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Colorado Springs, CO 80907
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Mike was very helpful and nice. He gave great directions and made it easy to find. He was very knowledgeable and offered good suggestions for my services. Best customer service ever!KRISTEN K.
Very friendly great customer service!Mike W.
Very difficult to find and navigate.Mary H.
It was inconvenient that the truck had less than 1/4 tank of gas.TRACY L.
Excellent customer serviceJennifer R.
Mike was very very polite and very accomodating, the location itself has no real signage and was extremely difficult to recognize as a UHAUL location (its kind of behind a few buildings and has no real identifiers)Aaron F.
Excellent service. In less than 15 minutes the trailer was hooked up. Straightforward process. Wish all rentals went this well.Dorsey R.
Make the location more visible from the main street.Katie N.
Helpful folks but concerned for my vehicle given condition of drive/roadway to exit.Patrica D.
Very helpful and nice. Dropped what he was doing to come and help and was a super guy. I would recommend them over anyone I have dealt with in Colorado.Collin S.
Easy drop off and convenient to my home.Mark O.
Both gentlemen and the facility were very helpful.David F.
*relaxed office environment *the outlet was difficult to find *was nice to not get caught up with under staffing such as with the other Uhaul Office on Nevada streetRobert F T.
Excellent customer service. Will use again. Thank you!Omar H.
PSA: Uhaul SUCKS. Reserved a trailer to be picked up in Oklahoma and dropped off in Colorado. After running around town for 3 hours to different U-Haul stores, one place was nice enough to take the damned trailer. We stopped at another location in Colorado Springs to see if we could drop it off there since it was right near the storage unit, she said â€œno, if you chose Monument, you have to take it to Monument.â€ NOT TRUE. Went to Monument, they couldn't take it and sent us down the road. Next place wouldn't take it either and told us another location to go to and they have a manager on site. Well, they at least took the trailer, but convenient that there was no manager. Also convenient for them that at the 1-800-U-Haul number, no one ever answered. 3 hours later and money wasted on gas we finally have it returned. EXTREMELY dissatisfied with U-Haul and will never use them again. Penske, on the other hand is phenomenal (just didn't have what we needed this trip on short notice).Stephen B.
The dolly had some wear that was concerning.Timothy R.
Very friendly staff all around. Family-owned.Mirza H.
Awesome experience! Best customer service and assistance, made my move go so easy! Thanks Northside!!Jeannie S.
Clean the outside of truck. Load cars on auto transport on a downslope, not an upslope. They were nice enough to help me but I scraped the underside of my car and damaged it.Mike V.
These guys were great. Quick, efficient, knowledgeable and friendly. They know what they're doing and make appropriate recommendations to make your move easier. I definitely recommend them and would use them again.JAMES M.
Nothing, these guys are great! Equipment was clean, service was awesome, best self storage in town too!rick G.
From pickup to drop off, those two dudes we're people that I would say good people. There are not that many people out there. Thank youamen T.
Overcharged for days and miles I did not use. Grr. Very upset. I called and it was not helpful. Looks Like so am forced to put a stop payment on my bank. Really disappointed.steve S.
I think the employees at this location are great. The man who owns the storage facility and the man who runs the uhal side. They had no problems working with us with reservation time.Amy P.