Greetings. Usually people take time to complain, but sad enought does not take time to complement the great service that the UHAUL manager gave to the customer. The manager- apologize I forgot her name- was so professional and helpful. She made the renting experience so good that I plan to come back again. I hope that this modest review will bring her some good news and a raise can be consider for her position. Feel free to reach me if you need more information to come this true. Sincerely yours.
Juan A
Fort Knox Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, MD 21046
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The best U-Haul experience in thirty five years of renting all over the country. Kim is fantastic! I drive by four closer U-Haul providers to use Fort Knox Self Storage for the customer service - totally worth it!
Arnold GTwo comments: 1) the equipment is very old. The truck had 130k miles. Mirrors can’t be moved. Shocks didn’t work much. 2) No provisions made for tolls (EZ Pass). Renters are forced to be billed by mail which is more expensive.
ALFONSO VKim was accommodating with our need. She deals with us in a very professional way and even went beyond our expectations. Love to go back to this place and will recommend this to our friends.
Zenaida MThe manager was extremely helpful and friendly. She has helped me out on numerous occasions and always takes care of her customers.
KEVIN B