Trailer Rental & Towing in Columbia, SC at U-Haul Moving & Storage at Sandhill

994 reviews

1117 Sparkleberry Ln Ext   Columbia, SC 29223

(803) 766-7417

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(803) 766-7417

1117 Sparkleberry Ln Ext
Columbia, SC 29223

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Trailer Rentals

One-Way and In-Town Local Rentals in Columbia, SC 29223

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

994 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Great experience and super friendly staff

DANNY G. 
Rating:
5.0

Mr.Jenkins and Mr.Anthony, provided us with a superb customer service . Easy transaction and I appreciated that by explaining everything.

TONYA E. 
Rating:
5.0

Check in was great. When we returned the trailer no one ever came out like the sign said . We had to go in and even after that she never came out to help or tell use where to put it she just said back it in a spot. I could have understood if she was busy but she was sitting on the floor pulling up stickers.

Steven H. 
Rating:
5.0

The service was excellent and rep was helpful. HE was patient, answered all of my questions and made the changes I needed to my reservation. Only issue was the console with the cup holder was not clean. That is important, especially during COVID.

ERRICA C. 
Rating:
1.0

The drop off location did not exist. Neither a building or site was available. I had the call uhaul and ask for an address to drop off to end my reservation.

MATTHEW B. 
Rating:
1.0

When trailer connected I commented it looked to low. I suggested he flip the receiver hitch but he said no it's fine. Aster loading the trailer with less than 800 pounds the tongue guard was less than two inches off the ground. I stopped at two locations who both said nope looks good. Every bump in the 800 mile trip the trailer tongue bottomed out causing it to buck and sway... WORST towing experience ever!

MARTIN Y. 
Rating:
5.0

I recommended it to a friend before I left the parking lot!

Kevin C. 
Rating:
5.0

Contrary to my pick up experience, my drop off location was clean, staff was helpful, vehicle drop off location was well marked, and the manager was very friendly and helpful! Consistent with my other previous experiences with UHaul (aside from my pickup location).

Christopher A. 
Rating:
5.0

AC didnt work however was clean

PHILLIP C. 
Rating:
1.0

I was treated poorly the moment I walked in the door. Made to feel like an idiot because I had not rented a Uhaul in like 20 years. No pads available and the associate offered no solution except to tell me there were no pads available. He looked at me like it was my problem. Glad i have other options when i move my son to college will go somewhere else. Ryder or Enterprise. Maybe they will appreciate my business.

PHILLIP D. 
Rating:
4.0

It's better to have gasoline in the truck so you do not have to stop as soon as your in route.

ULAYTHERIA D. 
Rating:
5.0

I think everything was fine with the service

stanley B. 
Rating:
5.0

Johny was friendly and professional. Thank ya sir.

JONATHAN E. 
Rating:
5.0

Great job and great customer service

QUWIETWILLIA M. 
Rating:
1.0

Customer service was terrible. too long to put into this box.

DOREEN M. 
Rating:
5.0

Very eager to serve.

GEORGE N. 
Rating:
2.0

Employees were not familiar with the online check in process. I had completed all steps necessary on using the app and still had to wait in line for over 30 minutes before being assisted. Even then, it took another 30 minutes before I actually left the lot with the truck. I like the fact that there is an app that allows for a more streamlined process, but it is of no use if your employees are not familiar with it.

William P. 
Rating:
4.0

Reserved an appliance hand truck on line and when I arrived was informed that I would have to go to another store to get it.

PATRICK B. 
Rating:
1.0

U-haul called me 10 mins before my schedule pick up time to tell me they did not have the truck size I reserved they informed me that I had to pick up a different size truck from a whole different location. Not only that they didn't have the dolly I reserved I had to go to another whole location just for them to tell me they didn't have any. They even charged me for gas even though I had to a go to a U-haul pick up location that was farther from the original location that I had picked. Not only that but when it was time for me to return the U-Haul I had to return the U-Haul to a whole different location from what I picked because the original location was full and had no space to park the U-haul so I called my customer service representative and he directed me to a U-Haul drop off locations that passed by three other locations which shows poor knowledge of U-haul locations and I believe that I should get a full refund.

SAVANNAH B. 
Rating:
5.0

The rental box truck was clean. However, it need some maintenance work. The "check engine" light was on. Also, I think the truck drafted to the right. It may need an alignment. With the truck having over 100,000 miles, it's not surprising that the truck may need to maintenance work.

RICHARD D. 
Rating:
5.0

A very helpful and friendly staff. Got the truck I wanted when all the other locations did not have the one I wanted. Clearly a popular venue from the constant stream of customers.

ALFREDO M B. 
Rating:
5.0

Keep up the great job you are already doing.

TIMOTHY S. 
Rating:
5.0

Great customer service

JASMINE H. 
Rating:
5.0

Much better experience that my last one just down the road. Will definitely choose this location for my future rentals!!!

James M. 
Rating:
5.0

My experience at this location was very very helpful, the gentleman that helped me was Brian and after a 1500 mile trip and being denied drop off in Columbia, Sc Brian took my trailer in about 15 minutes after walking in and I was on my way. My other experience was a logistical nightmare and I really hope uhaul gets their shit together because after driving from Trinidad, Co and getting to Columbia I was told a storage unit would be waiting for me at the Elmwood location, which is also where I could drop off my trailer. Neither of which were true! I asked for a Climate controled, first floor access, 5x10x10 unit and I was told they did not have any available only 10x10x10 which was $50 more a month and I would not get a free month as promised. That suck but to top it all off they were unable to take the trailer even if it was empty! The gentalman working at that location, Thaddeus, was very kind in letting me know all this and I know it's not his fault. He remained professional and was kind even though it didn't work out.

Jacob T. 
No reviews have been submitted for this location.

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