The drop off location was closed when we arrived. We followed the instructions on the U-haul app and we had the trailer dropped off in a timely manner. It was an easy process to follow. However, with no one at the location we didn't feel comfortable leaving the blankets or furniture dolly. So again we had to find another location to drop off the items. This was a Sunday and no fault of the drop of location, we had to leave the items somewhere because we were leaving for out of town on Monday when they would be open.
Gerald S
M G Renting LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, MS 39701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The customer service rep was so kind and went out of her way to assist me in reserving and getting the trailer. She provided incredible service.
Tyson MI thought, at first, when I had to go online to reserve a trailer, that it would be an impersonal transaction, because I like people and I like to KNOW that I REALLY reserved one. Well, I was wrong! My experience was quite the opposite. Very personal service from beginning to the end. I did have to call the reservation line with questions, and it was clearly written on the site. From my first call, then another to extend my reservation, service via the calls was exceptional! Very pleased and will let others know if given the opportunity. Job well done! Thank you!
lisa bOnce of the ratchets was broken and unable to unwind strap.
James WThe lady that helped us was very helpful and friendly but the store was dirty and unorganized.
Paxton A