A key for the truck I reserved was not left in the lockbox, but customer service was able to give me the key code for a bigger truck for the same price, AND extended my return time since my pickup was delayed. When I returned my truck the woman behind the counter was very friendly and helpful.
Ajalorraine D
VWSS Rome LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43228
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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Honestly I have no improvements, but I do want to say that the staff was wonderful and so friendly that I would definitely come back and/or recommend this location to a friend!
Laura FGreat customer service
Roger SYou guys keep deducting money from my account
NGEBWUNG BThe system needs improvement, the price I saw was different than what the store saw and we had to call 2 different levels of reps to get it fixed.
REBEKAH F