I wouldn't recommend uhaul to my worst enemy. Will never use again. Had issues getting a truck out of the parking lot that was frozen to the ground- they offered a smaller truck for $10 less even though we had to make multiple trips then plus had to pay extra for gas. On the phone for 40+ minutes when we should've been moving hours before. Finally got the truck and make our multiple trips. Returned the truck while Hilliard location was still open. Was told a receipt would be emailed when dropped off the keys to worker. Was then charged twice for small truck plus fees for extra days of using the truck when it was retuned the same day. On the phone with uhaul to get money back for 30 mins while trying to work. Very inconvenient experience overall and will not be a returning customer. Will recommend all family and friends to never go with uhaul. Waste of time and money. Very unsatisfied and poor customer service- except for the last lady I had to call to get the refund ( which none of this was her fault). She should probably get a raise for fixing other peoples mess.
Moving Truck Rental in Columbus, OH at VWSS Rome LLC
Moving to or from Columbus, OH 43228? Get FREE truck rental rate quotes at VWSS Rome LLC.
Get FREE moving truck, pickup truck and cargo van rental quotes at VWSS Rome LLC
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Columbus, OH.
Cargo vans and pickup truck rentals in Columbus, OH
U-Haul cargo van rentals and pickup trucks in Columbus, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Columbus, OH 43228. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Workers were nice, but they should cover their noses when wearing a mask to make sure it's fully effective in keeping others safe from the spread of disease.
Everyone I interacted with was absolutely great. The online reservation was experience was awe filling. The reservation wasn't associated with my account and i could do nothing without assistance. When checking out the vehicle the checkout kept asking me for alternate contacts and they kept calling my family members waking them up. Have no idea what the issue was with that. Checking it is was quite painful also. The guy at Uhaul said my account wasn't associated with the reservation and I had to associate it, I had no clue what that was but while waiting for him to get a tech on the line I figured it out. I haven't dealt with a more user unfriendly system in years.
Maybe have more gas in truck. I understand the reason so it was ok
Have used this location for the last 12 years for truck rentals, daily van rentals, propane fill ups ans storage unit rentals. The previous owners and employees always exceeded my expectations and hope this continues under the new ownership.
Both customer service people were very helpful. I had screwed up the online order but they were able to fix it and get me on my way.
The entire front of the truck was covered in six inches or more of hard packed ice and there was no included ice scraper. The ice had clearly built up more than just the previous night. Luckily my ride hadn't left yet or I would've been stranded with an undrivable truck thanks to this lazy location not bothering to keep the trucks ice/snow free.
They were extremely courteous informative and professional. Great overall experience.
Only issue I had at all was problems with location on the web. Don't know if it was my Iphone or U-haul's side of it.
I have always had a good experience with this particular U-Haul location. I will always use this store over any other. Storage unit, pick-up truck, cargo van, the big truck, and motorcycle trailer - all were easy transactions with no problems, and the staff is super friendly and helpful. Highly recommended.
Completely disorganized. I arrived on time for my rental reservation. When I gave my name, the guy rolled his eyes because the person who had the vehicle for my rental had not retirement it yet. I told him my wife dropped me off and left, assuming everything was ready to go. He then asked me a few minutes later while he was on the phone trying to get help if I could go to another location. I wanted to laugh at him at this point because I told him already I didn't have a ride. He spent 10 minutes telling me that the other trucks sitting on the lot weren't available because people had reserved them later that day, yet I'm standing in the lobby waiting for a vehicle that I had already paid for. He eventually worked it out but the process and the way it was handled was less than professional.
Consider cleaning the cab and disinfecting/airing out smoke after each use. Truck worked very well for our weekend move. Thanks.
Please take time to clean your trucks. There was cigarette butts, trash, napkins, and mud all over the truck.
Great customer service! They were very nice. The trailer could have used a sweeping out, but it was ok, as I was only putting in storage tubs and not furniture