Really struggle with online pickup and drop off. Your system would NOT identify that I was at the location. My phone location was on and Safari was allowed to know my location. I spent and hour and a half on the pick up, finally waiting until they opened, and one half hour on the drop off, finally just locking the truck and dropping the key in the box. So two hours! And it appears that there's a charge for moving pads on the order which we did not get. Used my own moving pads. The truck was fine and the personnel (Darlene) was great!
david D.
VWSS Rome LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43228
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Fast and friendly. Thank you.
Nirodh J.Ppl nice In and out Easy access to truck
Royce S.Very good customer service
cyerra T.Put some oil on your lock box. Was frozen and extremely difficult to open.
David S.