The system U haul has is so outdated and does not work. I rented a truck and it kept crashing. The other U haul location in Montebello, Ace Hardware told me the truck was available, but it turned out that the customer never returned it. I should have been notified.
MONICA P
Eagles Truck Parts & Service LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Commerce, CA 90040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had originally booked my reservation with the Nolan U-Haul representative in Montebello. They didn't have the truck then it was referred to your East Los Angeles location on Atlantic, which I've used in the past years ago as they had the truck then I was notified that they didn't have the truck that your location on Washington Boulevard in commerce did First of all you can't even find their location. The signage is absolutely terrible. The truck was dirty. I was supposed to get a 15 foot box. It was like a 10 foot box so I paid for a 15 foot box and didn't get a 15 foot box. The gentleman that was running the counter. I think he must be brand new to your system because they couldn't even get anything to print They had I was there at the counter for about 45 minutes and I was in a hurry, my experience was absolutely terrible. I'll never go back to that location again.
Jim TLove the customer service
Evangelina AThe check engine light was on, no windshield washer fluid,
martin aThis was a frustrating experience. The total price was not clearly explained before payment, and I felt misled. Communication needs to be improved, and customers should be told exactly what they are being charged for before paying. I would not recommend this location.
Tingting Z