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Lyndel B
Rust Check Centre
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Concord, ON L4K2N1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The service a d location was excellent however the equipment that we rented was not described accurately on the Uhaul website. We rented a 6ft x 12ft utility trailer with a ramp. The ramp opening was considerably smaller than the width of the trailer which meant that we could not load out machinery on to it.
Amir ATony, you did a great job! Thank you!
Bo ZI used the vehicle to move my household belongings. The truck was returned clean and did not require any cleaning, but I was still charged a $25 cleaning fee. Could you please review this charge and let me know why it was applied?
Yavuz KCarboy Auto Inc. (425 Red Maple Road) was my original drop-off location, but it is way too small for a U-Haul branch. There is no parking lot to return a truck, no signs showing it's a U-Haul, and it is located on a busy, dangerous street corner. I finished moving on June 15 at 4:30 PM. I went there to use the key drop box based on the instructions, but the parking was completely packed, so I had to take the truck back home. The next morning at 6:00 AM (my scheduled return time), I went back and spent 30 minutes driving in circles and trying to call the store because there was still nowhere to park. I ended up calling customer service and was told to go to a different location (Rust Check Centre in Vaughan, which was a good location). However, this change cost me extra mileage, extra money, and wasted my time. Because of this delay, I had to reschedule all the deliveries for my new place. I'm so disappointed with this experience. I don’t know why Carboy Auto is set up to accept truck drop-offs. It is unsafe and has zero space. I apologize to Rust Check Centre, because you guys were a good location and did a great job, but I had to put a 1-star rating for everything just to bring this to customer service's attention.
NHUT A